Last updated: 5 July 2026
Welcome to Zembuk. By using our platform, you agree to these terms. Please read them carefully.
Zembuk provides online booking, scheduling, invoicing, and customer communication tools for service businesses in New Zealand and Australia. We offer a 21-day free trial followed by a paid subscription.
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and all activity that occurs under your account. You must be at least 18 years of age to use Zembuk.
After your 21-day free trial, you will be charged the applicable plan rate. Pricing is shown in NZD by default; AUD pricing is available and will be shown at checkout based on your location.
Starter: $29/month NZD (or $24/month NZD billed annually)
Pro: $49/month NZD (or $41/month NZD billed annually)
Subscriptions renew automatically at the end of each billing period. You may cancel at any time from your account settings. No refunds are provided for partial billing periods. Payments are processed securely by Stripe.
Prices shown are exclusive of GST. GST will be applied at checkout where applicable — 15% for New Zealand customers and 10% for Australian customers.
You agree not to misuse Zembuk, including using it for spam, illegal activity, harassment of customers, or any activity that violates applicable laws in New Zealand or Australia. We reserve the right to suspend or terminate accounts that violate these terms.
You retain ownership of your business data and customer information stored in Zembuk. We process this data solely to provide the service as described in our Privacy Policy. We do not sell or share your data for marketing purposes.
By using Zembuk's SMS and email features to contact your customers, you confirm that you have obtained appropriate consent from those customers to receive such communications, in accordance with the Spam Act 2003 (AU) and the Unsolicited Electronic Messages Act 2007 (NZ).
Zembuk is provided as-is. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the platform. Our total liability to you shall not exceed the amount paid by you in the 12 months preceding the claim.
These terms are governed by the laws of New Zealand. Any disputes shall be resolved in the courts of New Zealand, unless otherwise required by mandatory consumer protection laws in your jurisdiction.
Nothing in these terms limits any rights you may have under the Consumer Guarantees Act 1993 (NZ) or the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded by agreement.
We may update these terms from time to time. We will notify you of significant changes by email or via an in-app notice at least 14 days before they take effect. Continued use of Zembuk after changes constitutes acceptance of the new terms.
Questions? Email us at support@zembuk.com